Job Description

2 days ago Be among the first 25 applicants Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Director, Compliance & Collections for a direct hire opportunity with a financial services client. Responsibilities: Maintain adherence to internal policies, regulatory standards (Federal and State), FHA/VA/Rural Development guidelines, and private mortgage insurer requirements. Oversee the effective utilization of internal systems. Establish and lead the development of annual goals for the department and individual team members. Safeguard the accuracy and integrity of all documentation and data handling processes. Leverage available technology solutions to enhance operational efficiency and performance. Collaborate with the Loss Mitigation Credit Bankruptcy Officer on bankruptcy proceedings. Coordinate collection strategies with relationship managers, loan originators, and leadership teams. Identify and implement enhancements to collection workflows and operating procedures. Engage with legal counsel, law enforcement, and investigative vendors when necessary. Manage timely asset repossessions, write-offs of non-performing accounts, and recovery efforts. Ensure loan workouts—including modifications, forbearance plans, renewals, extensions, and re-aging—comply with internal policy and regulatory guidance. Limit financial losses through effective collections practices and ensure accurate credit reporting on accounts in collections. Conduct thorough reviews and analysis to resolve discrepancies related to payments, loan status, or account activity. Ensure asset recovery processes are conducted efficiently, on time, and within budget constraints. Partner with Risk, Compliance, and Audit teams to identify operational risk, implement internal controls, and maintain compliance with changing regulations. Collaborate on policy updates, participate in training, and support internal/external audits and regulatory reviews. Design cost-conscious strategies for collection operations and reduce non-payroll departmental expenses. Collaborate with Third-Party Risk Management to onboard vendors that meet the bank’s standards and monitor vendor compliance. Participate in organizational budgeting processes and financial planning for the department. Manage staff schedules and full-time equivalent resources to balance workloads and control operating costs. Qualifications: Bachelor’s degree in business / finance. 5-6 years of call center collections / collections experience. Supervisory experience. Experience in mortgage and consumer lending. Knowledge of loan workouts and loss mitigation. Proficient in financial review and client support. For immediate consideration, please click “Apply” and use Job Code BHJOB11837_4247. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_4247. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Finance Industries Banking Referrals increase your chances of interviewing at Lewis James Professional by 2x Get notified about new Director of Collections jobs in Columbus, Ohio Metropolitan Area . Assistant Deputy Director - Collections Enforcement Section Associate Director, Client Services - Remote in Ohio Accountant - Cashiers and Student Accounting (CASA) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Job Tags

Similar Jobs