Job Description
We are seeking an IT Help Desk Technician to join our team! This position is an in-office help desk technician that assists clients with technical needs as well as serve on a team for on-boarding new services. The proper candidate will possess:
Fundamental knowledge in:-Networks and troubleshooting
-Windows 10/11 / Android / iOS / Mac
-Microsoft 365 Admin Centers
-Microsoft Security & Compliance
-Microsoft Apps (Outlook, Teams, OneDrive)
-Microsoft SharePoint
-Microsoft Azure/Entra ID
-Microsoft Azure VM Provisioning
-Microsoft Tenant Setup & Migrations
-Dropbox
-Google Admin Console
-Google Drive
-Gmail
Installation and troubleshooting :
Servers / Laptops / Workstations / Tablets
Routers / Firewalls / WAN / LAN / SDWAN
Switches / NAS / Access Points / Printers
Low Voltage optional
Preferred Certifications:
A+ / Net+ / Microsoft Certs / AWS
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