MUST HAVE 3+ YEARS OF LEGAL RECORDS SUPERVISOR EXPERIENCE Company Job Description: A Records Supervisor is responsible for overseeing the daily operations and ensuring exceptional client service. The supervisor will perform duties relating to the implementation and management of all aspects of document control and records management throughout the information lifecycle for physical or electronic records. Responsibilities: Analyze the current records program and implement sound practices according to Standards of Operational Excellence. Delegate responsibilities to Records Specialists employed at the site and evaluate their performance and productivity. Establish records department policies and procedures and ensure quality control through review of the staff’s work. Maintain a high level of client service and respond quickly and effectively to the client’s needs. Supervise records staff including recruiting, training, performance management, and development. Responsible for oversight of records operations and teams (i.e., in Madison & Detroit). Job Requirements: High School Diploma or GED. 3+ years’ supervisory experience in law firm records management. Previous experience utilizing legal-specific records management systems and working knowledge of Microsoft products. Ability to multitask with attention to detail and accuracy. Ability to function with a high level of patience, tact, and diplomacy in handling any “complaint” situations. Ability to work independently with minimal direct supervision. Ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity up to 50lbs. Daily Schedule: 8:00 am - 5:00 pm, Monday - Friday (IN OFFICE/NO REMOTE WORK) Equal Opportunity Employer/Veterans/Disabled #J-18808-Ljbffr Adecco
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