Restaurant General Manager Job at Burger King, Brigham City, UT

cXJ3TVlLbE1HU1d4Y2lUV2l6a2FaWU8xOVE9PQ==
  • Burger King
  • Brigham City, UT

Job Description

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

Summary of Responsibilities:

Profitability

  • Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
  • Reviews key P&L lines to increase profitability for the restaurant
  • Drives sales through proactive guest service, people development & operations management

Guest

  • Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
  • Manages the guest experience through operations and timely response to Guest issues
  • Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
  • Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives

People

  • Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
  • On-boards new team members by training and guiding them through the certification process
  • Inspires the restaurant team by effectively managing individual and team recognition programs
  • Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

Operations

  • Manages restaurant labor using optimal Manager staffing and Team Member scheduling
  • Enforces compliance with government regulations, employment laws and BKC policies
  • Ensures that restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Qualifications and Skills:

  • Must be at least eighteen (18) years of age
  • Must be proficient with Microsoft Office and e-mail
  • High School Diploma or GED required, 2 years of college preferred
  • 1-2 years of previous restaurant management experience
  • Strong understanding of P&L management & drivers of restaurant profitability
  • Ability to prioritize own and others’ work and time to meet deadlines and objectives
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends and holidays
  • Ability to work long and/or irregular shifts as needed for proper functioning of the restaurant

Job Tags

Hourly pay, Holiday work, Local area, Shift work, Weekend work, Afternoon shift,

Similar Jobs

My Next Stage

Associate Director of CMC, Quality Assurance (San Diego) Job at My Next Stage

 ...with Us Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production... 

MultiTech Systems

Data Entry Specialist Job at MultiTech Systems

 ...Data Entry Specialist team and enjoy flexible, work-from-home opportunities. Whether you're looking for part-time or full-time work, our positions offer the flexibility...  ...Online Data Entry/Part-Time & Full-Time Weekend Shifts Available Flexible Schedule: 34 hours... 

Compass Group

STAND LEAD - Camp Randall Stadium & Kohl Center Arena Job at Compass Group

 ...Position Title: STAND LEAD - Camp Randall Stadium & Kohl Center Arena Pay Range : $17.50 to $18.50 plus tips! From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create... 

Certified Mobile Notary Service

On-Demand Notary Expert | Please Call 405 568 7539 |San Francisco, CA (San Francisco) Job at Certified Mobile Notary Service

 ...recruiter for this job position and certifications for our mobile notary services. Please refrain from applying through any other job...  ...regulations and company policies. Requirements: Active Notary Public commission in your state. Experience in notarizing loan documents... 

Certified Mobile Notary Service

Mobile Notary Professional Please Call 405 568 7539 Boston, MA (Boston) Job at Certified Mobile Notary Service

 ...Mobile Notary Professional Please Call (***) ***-**** Boston, MA Mobile Notary Professional Please Call (***) ***-**** Boston, MA Internet...  ...(s). CREDENTIALS: MUST be a U.S. citizen, have a Notary public certification, and a high school diploma or equivalent. JOB REQUIREMENTS...