Service Delivery Manager Job at Cognizant, Juneau, AK

cDdVT1lhTk1IU3kyY2lUWWlqUVVaWUMwL1E9PQ==
  • Cognizant
  • Juneau, AK

Job Description

**Service Delivery Manager Associate** **Job Description** + Manage a team size of 10 or more. + Handle customer escalations and maintain customer relationships. + Ensure accurate and timely Encounter file processing and submission to State and federal agencies. + Provide analytical, research, and technical data support for regulatory/business-oriented processes for Encounter Data Operations. + Analyze and interprets encounter data to identify potential issues and trends; Review, research, investigate and correct encounter issues through data and process analysis. + Propose short-term and long-term solutions for fixing Encounters data validation errors and State rejects to improve submission and acceptance rates and to meet State and client Service level agreements. + Perform User acceptance testing for new requirements\system fixes + Review/help with coding for System fixes. **Required Skills** + 10 years' experience in full life cycle software development, including requirement definition, analysis, design, coding, system testing, documentation and implementation + 3+ years' experience in managing a team size of 10 or more + 5+ years' experience in Customer-facing roles. + Bachelor's degree in computer science or related field + Strong Analytical & Problem-Solving skills + Excellent SQL hands on experience with ability to write complex queries. + Oracle\SQL Server hands on working experience with ability to develop new or modify existing stored procedures. + Good Healthcare Experience required. Should know about EDI formats like 837, 835, 277, etc. + Intermediate or higher-level proficiency in Excel + Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally **Preferred Skills** + Encounters Knowledge + FACETS experience + SSIS\SSRS experience Salary and Other Compensation: Applications will be accepted until Jun 7th, 2025. The annual salary for this position is between $110,000 - $120,000 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: - Medical/Dental/Vision/Life Insurance - Paid holidays plus Paid Time Off - 401(k) plan and contributions - Long-term/Short-term Disability - Paid Parental Leave - Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Tags

Holiday work, Temporary work, Work experience placement,

Similar Jobs

Butterball

Safety Trainer- Second Shift Job at Butterball

 ...coordinating all training activities with the direction of the plant Safety Supervisor. To oversee all documentation regarding tracking our...  ...the working relationship at all levels of the operation. Lead trainer must be proficient in verbal and written skills as well as have... 

Ability Builders ABA Co

Board Certified Behavior Analyst (BCBA) - Good Pay & Company Job at Ability Builders ABA Co

 ...collection and diagnostic evaluation techniques Ability to provide patient care in a behavioral health setting Job Type: Full-time Pay: $75,000.00 - $100,000.00 per year ~ Bonus opportunities ~401(k) matching ~ Dental insurance ~ Flexible schedule ~ Health... 

Ardor Health Solutions

Travel Occupational Therapy Assistant (COTA) - $1,286 per week Job at Ardor Health Solutions

 ...Ardor Health Solutions is seeking a travel Rehab Technician for a travel job in Ocean View, New Jersey. Job Description & Requirements ~ Specialty: Rehab Technician ~ Discipline: Allied Health Professional ~ Start Date: 06/14/2025~ Duration: 13 weeks ~4... 

Prime Time Healthcare Nursing

Travel Labor and Delivery RN (Registered Nurse) Night Shift Job at Prime Time Healthcare Nursing

 ...travel nurse RN Labor and Delivery for a travel nursing job in Delta, Colorado. Job Description & Requirements ~ Specialty: Labor...  ...~401k retirement plan ~ Health savings account ~ Referral bonus ~ Medical benefits ~ Dental benefits ~ Vision benefits... 

Curaleaf

Corporate Counsel , Labor & Employment (Stamford) Job at Curaleaf

 ...Join to apply for the Corporate Counsel , Labor & Employment role at Curaleaf 1 day ago Be among the first 25 applicants...  ...high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community...