Job Description
The Shift Manager works under the direction of the Assistant or Restaurant Manager. They work directly with team members and operate shifts in a restaurant.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to the following:
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Resolve
It is critical that the candidate has a strong desire to make a positive image in people’s lives to pursue excellence and have a passion for the QSR industry.
Educations and/or Experience
High School or GED; Must be certified to train all functions of each hourly position he/she will supervise. Must be at least 18 years of age. Must be Serv Safe certified.
Communication Skills
Good oral communication skills: Ability to listen to and understand other points of view before responding; Ability to influence others to gain commitment.
Math Ability
Basic math skills as it relates to counting change and totaling orders.
Reasoning Ability
Must be able to exercise sound judgment in considering course of action.
Flexibility
Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, and rapid change; must have availability to complete a full shift i.e. opening, mid or closing.
Leadership
Understanding of effective practices in dealing with customers, exhibiting a positive and professional appearance, demeanor, and dynamic energy
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive thru communication systems.
Environmental Conditions:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
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