Job Description

Job Description

Job Description

Epoch Restaurant & Bar - Exeter, New Hampshire

We are seeking a guest oriented and cheerful candidate to work as a host and food runner at Epoch Restaurant & Bar, as well as a banquet server for private events in the historic Exeter Inn.

Must be available for nights & weekends, as well as some day shifts.

WEEKLY PAY!

Why The Exeter Inn?

• Historic Charm Meets Modern Comfort : Nestled in a historic town, the Exeter Inn blends classic New England elegance with contemporary amenities to deliver unforgettable guest experiences.
• Prime Location : Located in picturesque Exeter, NH, home to Phillips Exeter Academy and rich in Revolutionary War history, the town offers a vibrant mix of culture, dining, shopping, and outdoor activities.
• Proximity to the Seacoast : Just a short drive from New Hampshire's stunning coastline, including Hampton Beach and Rye, and only an hour from Boston.

A distinctive element exclusive to Hay Creek Management's approach to guest service is its 'Host Philosophy,' which encourages each associate to develop the skills necessary to offer competent hospitality service outside the realm of their primary job responsibilities.

The ability of our Host Associates to proficiently multi-task provides guests at Hay Creek properties a secure, comfortable confidence that their service expectations will be exceeded.

Job Summary: Epoch Restaurant & Bar

• HOST: Greet, direct & seat guests in accordance with company service standards.
• FOOD RUNNER: Learn table layout and seat numbers, be able to quickly and efficiently run food without auctioning off items at the table
• Help with bussing & resetting of tables as needed
• Be thoroughly familiar with menu items, promotions offered, hotel offerings, and related materials.
• Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment.
• Assist in resolving any complaints, and communicate disgruntled customers to the appropriate supervisor.
• Other duties as assigned.

Job Summary: Private Events

• Set-up events according to BEO and floor plan outlines, including moving tables and chairs, setting linens, flatware, and glassware, arranging décor, building a buffet line, and all other assigned pre-function duties.
• Service events according to BEO timing and direction from Banquet Captain. Adhere to all food service standards and quality assurance procedures. Follow all buffet service and plate service standards.
• Break down events according to BEO in a safe, accident-free manner, including the breakdown of tables and stacking of chairs, removal of linens, bussing all used glassware and tableware, breakdown of buffet, trash removal, vacuuming, and all other assigned post-event duties.
• Provide bottled wine service to tables according to standard. Deliver requested beverages to guests.
• Tend to stationary hors d'oeuvres or perform passed hors d'oeuvre service to guests. Be knowledgeable about items offered and communicate the item professionally, as directed by chef.
• Other duties as assigned.

Required Experience:

• High School diploma or equivalent.
• Must feel comfortable with the use of technology (integrated point of sale system - Aloha, and Open Table reservations system)
• 1 year F&B experience, ideally in a high volume full service restaurant
• Prior Wine/Liquor knowledge not required, but a plus.
• Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
• Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals).

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package for full time employees.
• Opportunities for professional growth and advancement.
• A supportive and collaborative work environment.
• The chance to work in a historic, vibrant community surrounded by natural beauty.

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